Practical guides for operators.
Field notes, research, and lessons from working with tour operators and class providers across Southeast Asia. Written by the people building Kong.
Best Booking Software for Tour Operators in Malaysia (2026): An Honest Review
A calibrated, honest comparison of every major booking platform — Rezdy, Checkfront, Bokun, FareHarbor, Amelia, Bookeo and Kong — by an industry insider who spent six years inside the category.
More from Kong
24 posts
Australia's Card Surcharge Ban: What Tour Operators Need to Do Before 1 October 2026
From 1 October 2026 card surcharges end on eftpos, Mastercard and Visa. What tour operators must change: fees, pricing and a pre-October checklist.
What OTAs and Resellers Charge Tour Operators in Australia (2026)
Viator, GetYourGuide and Klook commissions, plus Australian marketplaces, trade and concierge rates. Every figure sourced and dated.
Rezdy Alternatives for Australian Tour Operators (2026)
Six Rezdy alternatives compared on verified pricing: FareHarbor, Bookeo, Checkfront, Bokun, Rezgo and Kong, matched to operator type.
Rezdy Pricing Explained (2026)
Rezdy costs $49 to $249 a month plus 3% per online booking. What Australian operators actually pay, with worked examples and verified figures.
SEO for Tour Operators: The Australian Guide
How Australian tour operators actually get found: Google Business Profile, Maps rankings, reviews, tour pages and AI assistants. No generic SEO advice.
Tour Operator Insurance in Australia: What You Actually Need
Public liability, professional indemnity, marine cover and workers comp for Australian tour operators, with verified premium figures and sources.
Restech 2.0: The Co-Operator
Restech 2.0 is when you give your restech agency: standing authority to decide and act on your behalf. A founding essay defining the industry's next era.
KongThe Ultimate Guide to GEO (AI Search Optimisation) for Tour Operators
GEO is mostly snake oil. Why good SEO still wins AI search — and how to supercharge it with AI to get found by ChatGPT and Gemini.
The Best Channel Managers for Tour Operators in 2026 (And Whether You Need One at All)
Eight channel managers compared honestly: real pricing, worked cost examples, Klook and Traveloka coverage, and whether you need one at all.
KongGetYourGuide vs Viator vs Klook: An Honest Comparison for Operators
Written for operators, not tourists — real 2026 commission rates, payouts and audience fit to decide where to list your tours.
KongHow to Get More Bookings for Your Tour Business
Every channel that works in 2026 — SEO, OTAs, ads, email, referrals — and how to fit them together without giving away your margin.
KongHow to Become an OTA Supplier: Viator, GetYourGuide & Klook
Step-by-step to list your tours on each platform — what they require, how long approval takes, what it costs, and the honest pros and cons.
Best Website Builders in Malaysia (2026): An Honest Comparison
Wix, Squarespace, Shopify, SiteGiant, WordPress and Kong compared — with real RM pricing, local payment support, and which one fits your business.
How Much Does a Website Cost in Malaysia? (2026 Price Guide)
Freelancer, agency, DIY builder, AI and free options compared — with real RM prices, the hidden ongoing costs, and whether you need to pay anyone at all.
How to Start a Tour Business in Malaysia (2026)
From idea and company setup to licensing, getting found, and taking your first bookings — the practical, step-by-step guide for new operators.
MOTAC License: The Complete Guide for Tour Operators
Company setup, premises, the TTMC course, capital, fees and timeline — exactly how to get your MOTAC (TOBTAB) licence in 2026.
TOBTAB Licence Explained
What the TOBTAB licence is, what the TTMC course involves, and how they fit into getting MOTAC-licensed — the acronyms untangled.
Tourism Tax in Malaysia: What Operators Need to Know
What the RM10 tourism tax is, who pays it, who collects it, and whether it applies to your tour or activity business.
How to Build a Website for Your Tour Business
Your real options, what each costs, and the honest truth: you might not need a full website to start taking bookings.
How to Get More Google Reviews for Your Tour Business
When to ask, how to ask, the QR-code trick, and how reviews drive your Google Maps ranking and bookings.
Google Business Profile & Local SEO for Tour Operators
Set up your profile and climb the Google Maps rankings — the playbook that took one operator from position 8 to 1.
Best Tour Booking Systems in Australia (2026)
An honest comparison of Rezdy, FareHarbor, Bokun, Checkfront, and Kong for Australian operators — including where Kong's AU fit is genuinely narrow.
What is a Channel Manager for Tour Operators?
Most Southeast Asian tour operators don't know channel managers exist — or how they work. What they do, how they save 18+ hours monthly, and how to choose one.
How to Choose the Right Class Booking System
A class booking system can lift conversions 35% and cut no-shows by up to 75%. Here's how to pick the right one for cooking classes, workshops, yoga, and creative sessions.
Built for operators, everywhere.
Kong is the booking and channel platform we wish Southeast Asian operators had. No subscriptions, no upfront costs.